Org:Mindful Goat Playground
Learning Objectives
After completing this unit, you'll be able to:
- Explain why some steps must be deterministic.
- Script a fixed sequence with agent script.
Why Deterministic Steps Matter
Reasoning is flexible, which is usually what you want. But some steps must run the same way every time: verifying identity before sharing account details, or applying a discount rule. Agent script lets you pin those steps down while the agent stays conversational around them.
Note
Think of agent script as guardrails with an order. The agent still chooses words; the script decides the sequence.
Write a Script
- Open your agent and select the Account Inquiries topic.
- Add an agent script that runs Verify Identity before any action that reads account data.
- Save and activate the agent.
when topic == 'Account Inquiries':
require action 'Verify Identity'
then allow actions ['Get Balance', 'Get Recent Orders']Check ChallengeDemo check
Test the Script
In the Agent Builder preview, ask for an order history without verifying. The agent should ask you to verify first, every time.
Check ChallengeDemo check