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Skill

Business Analysis

Business analysis connects people and systems: gather requirements, map processes, and scope solutions.

1 trail · 4 badges

Start here

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Salesforce Agile Basics

Discover how Salesforce became agile and revolutionized product development.

Beginner · 20 mins

How Trailhead content is sized

Journeys are the longest path and hold up to three trails. Trails hold badges and superbadges. Superbadges are hands-on and more intense than badges.

Where most people start

BadgeSalesforce Agile BasicsDiscover how Salesforce became agile and revolutionized product development.Beginner · 20 minsBadgeAgentforce 360 BasicsLearn how Agentforce 360 connects humans and agents to deliver faster, smarter outcomes.Beginner · 40 minsBadgeSales WorkspaceBoost sales productivity with insights and recommendations in Sales Workspace.Beginner · 15 mins

Products where you'll use it

SalesClose more deals with pipeline, forecasting, and productivity tools.SlackRun work, automation, and approvals where your team already talks.

Roles that need it

ConsultantTurn business needs into solutions clients adopt.Business Operations ManagerStreamline processes and measure what matters.Product ManagerDiscover problems and ship the right thing on platform.
Browse all Business Analysis content5 items