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Agentforce Financial Services: Quick Look

Configure Compliant Data Sharing

+100 Points~10 mins
Agentforce Financial Services: Quick LookConfigure Compliant Data Sharing

Topics

  • Why Sharing Needs Extra Care
  • How Compliant Data Sharing Works
  • Plan a Setup
  • Resources
  • Quiz

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Learning Objectives

After completing this unit, you'll be able to:

  • Explain why financial services needs stricter sharing than the standard model.
  • Describe how Compliant Data Sharing works.
  • Plan a sharing setup for a branch and an advisory team.

Why Sharing Needs Extra Care

In most orgs, sharing decides who can see a record. In financial services it also decides whether you stay compliant. Regulations limit who can see a client's holdings, and information barriers keep advisors and bankers from sharing what they shouldn't.

Important
Compliant Data Sharing adds rules on top of standard sharing. Plan it with your compliance team before you turn it on.

How Compliant Data Sharing Works

Compliant Data Sharing grants access through participant roles on a record instead of broad sharing rules. When an advisor joins a client's team in a specific role, they get exactly the access that role allows, and nothing more.

  1. Turn on Compliant Data Sharing for the objects that need it.
  2. Define participant roles, such as Advisor or Branch Manager, with the access each needs.
  3. Add people to records in those roles, manually or with automation.
  4. Audit access with the sharing reports.
Participant roles listed on a client account record
Participant roles on a record show who has access and why.
Quick Check

What grants an advisor access to a client record under Compliant Data Sharing?

Plan a Setup

Order the Steps

Put the setup steps in the order you would do them.

⋮⋮1Create participant roles
⋮⋮2Agree on access rules with compliance
⋮⋮3Audit access with reports
⋮⋮4Turn on Compliant Data Sharing
⋮⋮5Assign people to records

Resources

  • Salesforce Help: Compliant Data Sharing
Quiz
To complete this unit, you need to answer all the quiz questions correctly.
+100 Points

1What should happen before you turn on Compliant Data Sharing?

2What does a participant role define?

Second attempt earns 50 points. Three or more earns 25 points.
Previous unitExplore Financial Services Data ModelsNext unit Set Up AI Agents for Banking