Learning Objectives
After completing this unit, you'll be able to:
- Prove value before renewal.
- Spot expansion opportunities.
Prove Value Early
Review results with the customer every quarter, not just at renewal. Renewals go smoothly when value is already visible.
Grow the Account
Expansion follows success: new teams, new use cases, and new products land where the first one worked.
Quiz
To complete this unit, you need to answer all the quiz questions correctly.
+200 Points
1When should you review value with the customer?