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Badges, trails, projects, superbadges, Trailhead Journeys, and trailmixes that match your search.

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Change Management

6 results

  • Trail
    Agentforce Service for Slack

    Improve customer service using Agentforce Service and Slack

    +800 Points
    ~1 hr 35 mins
  • Badge
    Slack for Service

    Resolve cases faster and delight customers with Slack.

    +200 Points
    ~20 mins
  • Badge
    Slack Admin Process Governance

    Advise your client on streamlining intake and resolution of admin requests in Slack.

    +300 Points
    ~30 mins
  • Trailhead Journey
    Slack

    Bring service and sales into the flow of work in Slack. Learn how teams swarm cases, run approvals, and keep customers moving without leaving the conversation.

    +1,600 Points
    22%
  • Trailmix
    Admin Release Readiness

    What every admin on my team finishes before a release weekend: access, data quality, and Slack governance.

    +3,400 Points
    50%
  • Trailmix
    Service in the Flow of Work

    Jasmine's starter mix for support teams moving case work into Slack with Agentforce Service.

    +1,300 Points
    33%