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Introduction to Agentforce

Learn how Agentforce gets work done and what jobs Agentforce can perform.

SRE

4.3K+ Trailblazers completed this

+100 Points
Beginner
Administrator, Executive
Completed 8/4/2026
+100 Points
Beginner
Administrator, Executive
Completed 8/4/2026
  • Meet AgentforceCompleted.+100 Points earned • Completed

About this Badge

Agents are a new kind of teammate: they understand a request, decide what to do, and take action. This quick badge explains what makes an Agentforce agent different from a chatbot and where agents show up across Salesforce.

What You'll Learn

Emphasis shows primary focus areas. Learn More

Skills

AI Agents•Agentblazer Identity & Mindset•AI & Generative AI Foundations

Products

Agentforce

Industries

Cross-Industry

Discover More

Continue your learning journey with these related badges and resources.

Agentforce Basics

Explore how agents work and plan your first one.

Dive into Agentforce

Learn how Agentforce helps businesses of every size put AI agents to work.