Search Results | Trailhead

Trail
Agentforce Service for Slack
Improve customer service using Agentforce Service and Slack
+800 Points
~1 hr 35 mins
Badge
Slack for Service
Resolve cases faster and delight customers with Slack.
+200 Points
~20 mins
Badge
Agentforce Service Basics
Unify the work of human and AI agents to deliver intelligent, omni-channel service.
+300 Points
~15 mins
Badge
Improved Service with Agentforce Commerce and Agentforce Service Integration
Discover the benefits of unifying Agentforce Service and Agentforce Commerce.
+200 Points
~20 mins
Superbadge
Superbadge: Agentforce Service
Customize an Agentforce Service Agent to handle customer inquiries and bookings.
+2,500 Points
32%
Trailhead Journey
Slack
Bring service and sales into the flow of work in Slack. Learn how teams swarm cases, run approvals, and keep customers moving without leaving the conversation.
+1,600 Points
22%
Trailmix
Agentblazer Champion Prep
The Trailhead team's pick of badges and projects that build the AI skills behind Agentblazer Champion status.
+5,300 Points
56%
Trailmix
Service in the Flow of Work
Jasmine's starter mix for support teams moving case work into Slack with Agentforce Service.
+1,300 Points
33%