Superbadge
Superbadge: Agentforce Service
Customize an Agentforce Service Agent to handle customer inquiries and bookings.
JME
4.2K+ Trailblazers completed this
Superbadges let you take the skills you've learned and apply them to complex, real-world business problems. These assessments require a higher level of skill and knowledge. Learn More
Complete each challenge below to demonstrate your hands-on expertise and earn this Superbadge.
About this Superbadge
The Agentforce Service Superbadge is a hands-on assessment where you customize a service agent for a fictional travel company. You configure the agent, ground it in knowledge, and give it actions that handle customer bookings end to end.
What You'll Learn
Emphasis shows primary focus areas. Learn More
Products
AgentforceService
Industries
Cross-Industry
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