Configure the Service Agent
+800 Points~35 minsHands-On ChallengeCompleted
Org:Mindful Goat Playground
Learning Objectives
After completing this unit, you'll be able to:
- Configure a service agent from requirements.
Business Requirements
Guests ask about bookings, amenities, and policies.
- Create an agent named
Coral Cloud Guest Agent. - Add topics for Bookings, Amenities, and Policies with clear instructions.
Check Your Work
When you've built everything in the requirements, check the challenge. The check reads your org's configuration, so names must match exactly.
Check ChallengeDemo check