Org:Mindful Goat Playground
Learning Objectives
After completing this unit, you'll be able to:
- Ground answers in knowledge articles.
Business Requirements
Policy answers must come from approved articles.
- Connect the Resort Policies knowledge base to the Policies topic.
- Instruct the agent to cite the article it used.
Check Your Work
When you've built everything in the requirements, check the challenge. The check reads your org's configuration, so names must match exactly.
Check ChallengeDemo check