Trail
Get Ready for Agentforce
Learn how Agentforce fits your business goals, launch your first agent, and build a plan for AI success.
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Meet Agentforce
See what AI agents are and how Agentforce reasons, acts, and stays trusted.
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Learn how Agentforce gets work done and what jobs Agentforce can perform.
Plan for AI at Your Company
Connect your data and apps, then build a plan for your first agent rollout.
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Learn how Agentforce 360 connects humans and agents to deliver faster, smarter outcomes.
Video
How Salesforce Trains Teams for the AI Era
A walkthrough of the core platform features and AI-powered tools you use every day.
SalesforceAbout this Trail
Agentforce puts AI agents to work alongside your team. This trail starts with what an agent is and how it reasons, then shows how agents use your data and apps so you can build a realistic plan for your first rollout. You finish knowing where agents fit your business and what to prepare before you launch one.
What You'll Learn
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Skills
Products
Agentforce
Industries
Cross-Industry
Related Videos
Quick videos that reinforce what you'll do in this trail, from planning an agent to training teams for the AI era.
Agent Planning Best Practices
Discover how to plan effective AI agents that solve real business problems.
How Salesforce Trains Teams for the AI Era
A walkthrough of the core platform features and AI-powered tools you use every day.
Discover More
Check out other Salesforce products to see how agents, data, and apps work together across your business.
Dive into Agentforce
Learn how Agentforce helps businesses of every size put AI agents to work.
Data 360 Live Demo
Understand the power of Data 360 by seeing it in action.
Build an AI Agent with Agentforce
Ready for more? Set up and test a conversational AI agent in Salesforce.